Terms and conditions
The terms under which counselling services are provided by Counselling Services Ltd, trading as Barnsley Counselling Services.
See also: Counselling agreement and Privacy notice
1. About the service
Counselling services are provided by Counselling Services Ltd trading as Barnsley Counselling Services. The lead practitioner is Tracy Simpson, Registered Member MBACP (reg. 45587), Accredited Registrant of the NCPS (membership NCS20-00911). Individual and couples sessions take place in person, in private counselling rooms within the South Yorkshire Physiotherapy Centre, Day Street, Barnsley, S70 1NW, online by secure video (Zoom or Microsoft Teams), or by telephone.
2. Fees and payment
Current fees: Individual sessions £70 (50 minutes); Couples sessions £90 (50 minutes); Workplace counselling £80 (50 minutes). Fees are payable by Stripe or bank transfer before each session. If your counselling is funded by Bupa or Aviva, I bill your insurer directly for the sessions it authorises, as set out in the counselling agreement. Supervision £75 per session (90 minutes); enquiry only — please call or email to arrange.
3. Cancellation
We ask for at least 48 hours’ notice to cancel or reschedule. Sessions cancelled with less than 48 hours’ notice, or not attended, will be charged at the full session rate, unless there are exceptional circumstances and we agree otherwise. This is set out in full in the counselling agreement.
4. Confidentiality
All information shared within sessions is confidential, subject to the limits set out in the counselling agreement. Tracy Simpson is bound by the BACP Ethical Framework for the Counselling Professions.
5. Limitation of liability
Nothing in these terms limits liability for death, personal injury, or fraud. We are not liable for losses arising from events outside our reasonable control.
6. Governing law
These terms are governed by the law of England and Wales.
7. Changes
We may update these terms from time to time. The current version is always available at barnsleycounselling.co.uk/terms-and-conditions/.
8. How this website is made
The text on this website is drafted and kept up to date with the help of AI writing tools, working with Therapy Support, who build and maintain the site. I check and approve every page before it goes live, and I am responsible for what it says. Counselling is always provided by me, a qualified counsellor. No information about clients is used to write this website. How I use AI tools in my practice is set out in my privacy notice.